Setting the project up correctly in the first place is arguably one of the most important parts of the whole process.

Failure at this stage will surely guarantee a poor end-result. Therefore it is imperative that we:

• produce a written Project Brief
• gather strategic and occupational and operational information, through executive and staff interviews, workshops, questionnaires, online methods etc
• clearly establish, and record, objectives and key success-indicators
• prepare layouts, designs, specifications, budgets and programme
• ensure these are applied to the Building Evaluation process
• establish an in-house management structure for dealing with programmed decision-milestones 
• consider staff communications and involvement